Service & Warranty

After-sales service of products 2E Gaming arranged through a reliable service partners in Ukraine, and in other countries where the brand is present.

Authorized service center SC «ERC»

Ukraine, Kiev 04073

18A, Marka Vovchka Str.

Mo-Fr: 9:00AM to 6:00PM

Sa, Su: day off

AMT Service

Office:

18B Xaqani Küçəsi, Bakı 1095

Phone:

+994 50 291 11 05

Web:

https://www.facebook.com/AMTservice.az/

Mon-Sat: 10:00AM to 7:00PM

Sun: Day off

ERC Office

Office:

Sagadat Nurmagambetov Street, 87

Phone:

+7 (727) 339 56 76

Working hours:

Mon-Fri: 9:00AM to 6:00PM

(Lunch break from 1:00PM to 2:00PM)

Sat-Sun: Day off

ERC Office

Office:

13a Givi Kvichidze st.

Working hours:

Mon-Fri: 9:00AM to 6:00PM

Sat-Sun: Day off

Aco Service Electron

Address:

Grigore Ureche st., 14, of 65

Tel:

+37379416791

"XON INTERNET PORTAL" LLC

Address:

1 passage st. Alimkent 21

Tel:

+998712946600

Detailed terms of service

Number of defective pixels: Hot pixels - 2, Dead pixels - 5, Total amount of hot and dead pixels - 5, Adjacent pairs - 0.

a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;

If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer's warranty.